FAQ
Account
How can I reset my password?
Please navigate to: https://etheral.eu/my-account/lost-password/
How can I delete my acount?
If you wish to delete your customer account, please send an email to etheral@etheral.eu with the subject line “Request to Delete Customer Account.”
I have noticed an error in my order, what should I do?
Please reach out and let us know as quickly as you can: connect@etheral.eu.
Product
How many sheets are in the package?
There are 32 Sheets (64 strips) in the package.
Can I use Etheral laundry sheets for both Top Loader and Front Loader machine types?
Yes, absolutely.
How many laundry detergent sheets should I use?
For a regular washing load of 4-5kg, we recommend using one sheet. If your clothes are heavily soiled or for a larger load, it is advisable to add an extra sheet. It is recommended to pre-treat heavily soiled laundry with a stain remover.
When can I expect my order?
You can expect your delivery to arrive within 2 to 6 business days, depending on where you’re located. We ship to most of the EU countries.
Where are the laundry sheets manufactured?
In China
